Privacy Policy

Privacy Policy for Belringham Shepherd Huts

Belringham Shepherd Huts (“we”, “us”, or “our”) is deeply committed to safeguarding and respecting your privacy, ensuring you feel entirely secure when using our website and services. We want you to clearly understand why we gather your information and how we utilise it, providing you with complete peace of mind.

 

Information We Gather From You

We will collect and process the following details about you:

  • Information you provide to us: This encompasses personal details you share by completing forms on our website, www.belringhamshepherdhuts.co.uk, or when communicating with us via telephone, email, or other methods.
  • When this data is collected: It covers data supplied when registering on our site, subscribing to services, searching for products, joining discussion boards, entering competitions or surveys, reserving event spaces, or reporting a website issue.
  • What this data includes: This information may include your name, address, email, telephone number, financial and credit card details, personal descriptions, photographs, and social media content.

 

Information We Automatically Collect

During each visit to our site, we automatically gather technical data.

  • This includes your Internet Protocol (IP) address, login details, browser type and version, time zone, and operating system.
  • We also collect information regarding your visit, such as the full URL clickstream, products viewed, page response times, download errors, page interactions (like scrolling and clicks), and any phone number used to contact our customer service.

 

How We Use Your Personal Data

We utilise your personal information for various purposes, relying on specific legal bases and legitimate interests. Note that we may process your data for multiple lawful grounds depending on the specific purpose:

  • To register you as a new customer, based on the performance of a contract.
  • To process orders, manage payments, and recover debts, based on contract performance and our legitimate interests.
  • To manage our ongoing relationship, such as notifying you of policy changes or requesting reviews, based on contract performance, legal obligations, and legitimate interests.
  • To enable participation in prize draws or surveys, based on contract performance and legitimate interests.
  • To administer and protect our business and website (including data analysis, troubleshooting, and security), based on legitimate interests and legal obligations.
  • To deliver relevant website content and advertising, based on our legitimate business interests.
  • To utilise data analytics to enhance our website, products, and customer relationships, based on legitimate interests.
  • To recommend goods or services of potential interest to you, based on our legitimate interests in business growth.

 

Change of Purpose

We will only use your data for the reasons it was originally collected, unless we reasonably believe a new, compatible purpose is necessary. Should you require an explanation of this compatibility, please reach out to us. If we must use your data for an unrelated reason, we will inform you and detail the legal basis allowing us to do so. Please be aware that we may process your data without your knowledge or consent where legally required or permitted.

 

Our Use of Cookies

Our website employs cookies to distinguish you from other visitors. We utilise traffic log cookies to identify which pages are being frequented. This assists us in analysing web page traffic and enhancing our website to better suit customer requirements. This data is strictly used for statistical analysis before being removed from the system. Ultimately, cookies enable us to provide a superior website experience by monitoring which pages you find useful. A cookie does not grant us access to your computer or any unshared personal information. You retain the choice to accept or decline cookies; while most web browsers accept them automatically, you can alter your settings, though this may prevent you from taking full advantage of the website.

 

Disclosing Your Information

You agree that we have the right to share your personal information with selected third parties.

  • This includes business partners, suppliers, and sub-contractors necessary for contract performance.
  • It also includes advertisers requiring data to serve relevant adverts, and analytics providers assisting with site optimisation.
  • We may disclose your information if we sell or buy any business assets, sharing data with the prospective buyer or seller.
  • Should Belringham Shepherd Huts or its assets be acquired, customer data will be one of the transferred assets.
  • We will also share data if legally obligated, to enforce our terms, or to protect the rights, property, or safety of Belringham Shepherd Huts and our customers. This includes exchanging information for fraud protection and credit risk reduction.

 

Data Storage and Security

All provided information is stored on our secure servers. Payment transactions are encrypted using SSL technology. If you have a password for site access, it is your responsibility to keep it confidential; we ask that you do not share it. While we strive to protect your data with strict procedures, internet transmission is never entirely secure, and any transmission is at your own risk.

 

Your Legal Rights

You hold the right to ask us not to process your data for marketing purposes. We will typically inform you beforehand if we intend to use or disclose your data for such reasons. You can prevent this by checking specific boxes on our data collection forms or by contacting us at info@belringhamshepherdhuts.co.uk. Our website may contain links to partner or affiliate sites; please note they hold their own privacy policies for which we accept no responsibility or liability.

 

Data Retention

We retain your personal data only as long as necessary to fulfil its collected purpose, including any legal, accounting, or reporting requirements. Retention periods are determined by the data’s sensitivity, potential risk of harm, processing purposes, and applicable legal obligations.

 

Accessing Your Data

You generally will not have to pay a fee to access your personal data or exercise your rights. However, a reasonable fee may be charged, or your request refused, if it is clearly unfounded, repetitive, or excessive. We may request specific information to confirm your identity as a security measure to prevent unauthorised disclosure. We aim to respond to legitimate requests within one month, though complex inquiries may take longer, in which case we will keep you updated.

 

Policy Changes and Contact

Any future changes to this privacy policy will be posted on this page and, where appropriate, sent to you via email. Please check back frequently to see any updates. Questions, comments, and requests regarding this policy are welcomed and should be addressed to info@belringhamshepherdhuts.co.uk.